FREQUENT ASKED QUESTIONS

Welcome to Mypafway's FAQ Centre. If you have problems or have an inquiry, please contact us.

  • What is Mypafway?
  • As oil fluctuates and consumers fret, the global key stock index plummets. The industry isn’t going away. People love personal transportation. In fact, in Canada, you need it. We need to put money in priority areas. It’s not throwing money away at the problem and hoping it goes away, it's being strategic.

    Our mission is to ensure the competitiveness of the auto parts industry so that consumers have choice of auto parts and receive quality auto parts at competitive prices. Mypafway enables companies to market their auto part content through file-sharing (P2P) and through our search engine applications. To find out more about Mypafway, please visit About Us.

    Mypafway provides three distinctive search engines (SE, CSE, and P2P) so that consumers can conveniently find many auto parts from more than one seller at one time.

    Comparison Shopping Engine (CSE) - Mypafway is an online store locater via Google Earth which allows users the ability to search for automotive parts and accessories.

    Search Engine (SE) - Mypafway is an application specializing in comparative shopping for auto parts and accessories.

    Peer to Peer (P2P) - Mypafway's file sharing feature enables companies to market and source auto part inventory online.

  • Why should I use Mypafway?
  • Businesses need to connect more directly with individuals, who in turn, are talking with each other and reflecting back to the organization. A new way of working with your target audience is needed. One that listens and participates, not one that dictates. Mypafway transfers auto part inventory and presents it effectively online, via our SE, P2P, and CSE. Lower your marketing and promotions costs by streamlining your auto parts through Mypafway. If each client endorsed its auto parts through traditional mediums, it would be a very inefficient way of promoting auto part inventory. (Example auto part catalogues, etc.) The SE was designed so that it could be updated at the drop of a hat, thus allowing users to keep their auto part inventory fresh and up to date. Eliminate the traditional practice of selling through an auto part catalogue, with a faster e-co friendly method.

    “Web-based technologies helped save the aftermarket money by sourcing hard-to-find parts, kept inventory from landing in the wrong place at the wrong time, and streamlining internal operations. It also led to price reductions for consumers.” (euromonitor.com)

  • How do I register?
  • To create an account, you must complete the registration process by providing Mypafway with complete and accurate information. You shall protect your password and take full responsibility for your own activities that occur under your account. Notify Mypafway immediately of any unauthorized use of your account or any other breach of security.

  • What are the account types that Mypafway offers?
  • Account - a firm or individual that facilitates the movement of auto parts from a producer to the final customer.

    Manufacturer - a firm or individual that produces auto parts to a customer.

    Supplier – a firm or individual that buys auto parts from manufacturers and resells them to retailers.

    Retailer – a firm or individual that buy auto parts from a number of sources and resells them to customers.

  • What service plans does Mypafway offer?
  • Mypafway is a marketplace for online distribution of automotive part inventory and the leading provider of online file-sharing services for auto part manufacturers, auto part suppliers, and auto part retailers.

    Our Service Plans have three distinct templates to choose from. Clients can select the Platinum, Gold, or Silver monthly service plans. Check out our Price Plans at Pricing.

  • If I sign up half-way through a month, will I be charged the full amount?
  • Once you cancel, you won't be charged again. However, you are responsible for whatever charges have already incurred for the current billing period. For example, if your billing cycle is on the 18th of every month, and you cancel on the 24th, you'll still have to pay for the current month, but you won't be charged again after that. In order to treat everyone equally, no exceptions will be made.

  • Am I tied in to a long-term contract with Mypafway?
  • We don't believe in tying you in to something that you no longer want, so you can cancel your account at any time.

  • If I cancel will Mypafway refund my current month's charges?
  • Unfortunately, not. We don't issue refunds for payments that have already been taken. If you want to cancel, make sure to do it before the 1st of the month so you don't get charged for another month. If you cancel before the end of your current paid up month, your cancellation will take effect immediately and you will not be charged again.

  • Are my files secure with Mypafway?
  • Yes. Mypafway’s infrastructure was designed from the ground up to be highly secure. Your files are stored on the state-of-the-art servers, and protected by advanced firewalls.

  • Can I pay Mypafway by cheque?
  • We currently accept Visa, MasterCard, and American Express. Each month, an invoice is e-mailed to you for your records. We cannot accept checks or take orders over the phone.

  • What hardware and software do I need to access Mypafway?
  • All you need is a modern web browser (Internet Explorer, Google Chrome, Mozilla Firefox, or Safari).

  • Are there any other charges?
  • If you live outside Canada there are no extra charges whatsoever. If your business is registered in Canada we are required by law to add the standard HST.

  • What if I want to pay Mypafway in American dollars or another currency?
  • We will convert the dollar charge to your local currency using the exchange rate available on the day you sign up. To find out what the exchange rate is for your currency, go to XE.